Home visits are available for regular patients whose medical condition prevents them from attending the surgery. As this does take longer please let us know as soon as possible.

This practice has a reminder system for preventative activities such as Pap Smears, Cholesterol checks, Mammograms, Flu vaccinations, Annual diabetes reviews etc. This means that you may be sent a reminder for a check up. Please let staff know if you do NOT wish to be on the reminder system.

For your safety and for medico legal reasons you will need to see a doctor for all of the above.

If you do not understand what is said or do not fully understand the nature of your problem, please ask. We believe it is essential that you understand your problem and how Doctors can promote your recovery and well being.

It is your responsibility to contact the surgery for test results.

Most results are back within 5 working days.

Elizabeth Grove Surgery has mixed billing payment. That means all consultations & procedures will incur a private fee. This includes a gap, out of pocket, payment on top of any Medicare rebates. Patients will be asked to pay the full Medicare amount plus the gap on the day of your appointment after the payment is processed, the Medicare amount will be transferred back into your bank account. Please bring your saving or cheque EFTPOS bank card so we can reimburse your Medicare fee on the day. Medicare rebates CANNOT be paid back to credit card accounts. If you do not hold a current Medicare card, you are required to pay the full amount of the consultation on the day. If you have private health, we can provide you with a copy of your invoice for reimbursement from your insurer.

Fees from 1st January 2023 -

Bulk-billing are only available for children under 16 years old.

Concession card holders and over 65 year old - Please note that not all services are automatically bulk billed and will depend on the consultation type and is at the doctors discretion.

Standard (Short Level A)
Fees: $58.95
Medicare Rebate: $18.95
Out of Pocket Rate: $40.00

Long (Level B)
Fees: $80.00
Medicare Rebate: $42.85
Out of Pocket Rate: $37.15

Extended (Long Level C)
Fees: $120.10
Medicare Rebate:$80.10
Out of Pocket Rate: $40.00

Consult (>40mins)
Fees: $158.00
Medicare Rebate: $118.00
Out of Pocket Rate: $40.00

More complicated minor surgery will incur a higher fee which will be explained by your GP/Nurse prior to the procedure.

There will be a minimum $80 fee (Can be higher depending on the procedure) for each of these procedures: Punch Biopsy, Skin excision, Implanon insertion or removal, foreign body removal, Wound dressing, Ear syringing and 24hr BP Holter. For more information, please speak to our friendly reception team.

Cancellations Please call us if you cannot attend your appointment. Please understand that we assign highly trained nurses and doctors for these appointments, and there are many other patients who would appreciate this time. With appropriate notice, we can give your appointment to someone else. Fees for unattended appointments will be charged. There would be $80.00 fee for all the appointments not cancelled within 8 hours of the scheduled appointment time.